Housing Brokers and Ready to Rent initiatives: process evaluation

This report is a process evaluation of the Housing Broker and Ready to Rent initiatives, which were implemented under the Aotearoa New Zealand Homelessness Action Plan 2020-23. The evaluation was commissioned by MSD and carried out by the Family Centre Social Policy Research Unit.

The purpose of the evaluation was to confirm that the two initiatives are helping people to find accommodation in the private rental market and to understand whether they are being implemented as intended.

The evaluation found that the initiatives are meeting their service aims and are proving valuable for clients. While there are opportunities to make enhancements, the services are functioning largely as MSD intended.