Information, Data and Analytics Capabilities

Data & Information Governance

Data governance is a steering function that sets standards for data, and monitors the performance of data management functions, so we can prioritise work on our most important data and we have confidence in using data for decisions. It also includes ownership and accountability, incorporating Maori Data Governance.

Master Data Management

Master data management is about ensuring that we use consistent up-to-date information across our business, so that we are delivering services accurately and people do not need to re-tell their story.

Metadata Management

Metadata helps us find the right data, understand what it means, know where data came from, where it is being used, and the rules for access and sharing the data.  We know what we can do with the data and what is useful for.

Data Quality Management

Data quality management is an operational function that maintains high-quality data, so we have confidence in the decisions. This involves measuring and monitoring quality, and fixing data errors, and matching data. 

Information & Data Management & Integration

Data integration, pipeline management and lifecycle management ensures we can access the relevant data when we need it, get it to the right systems in the appropriate format, and that it is kept safe until it is disposed of.  This capability includes the shared storage of information so that it can be accessed for many current and future use cases.

Data Analytics

Data analytics allows us to personalise interactions, provide relevant recommendations and deliver a safe and efficient user experience.  We use data analytics to understand what has happened, why, and what can be improved in our services to deliver better outcomes.

Enterprise Information & Data Architecture

Enterprise Information (Data) Architecture designs and maps all of the information and data across all of our systems, so we can understand how things connect and who we can make changes to improve our use of data.

Information Security, Privacy, Human Rights and & Ethics

Information Security, Privacy, Human Rights and & Ethics ensures we use data and information responsibly, protects and keep it safe, respect privacy, and use it ethically. This covers the frameworks, and policies, and operational assurance.

Talent & Capability Development

Ensure people have the right skills to use data, information, and data products, effectively and responsibly to do their job. They understand the value of data and information and manage it appropriately to ensure quality for decisions.